Debt Recovery

Unpaid Invoices and Commercial Debts in Portugal

Legal support for companies, professionals and creditors with overdue invoices, services provided, goods supplied or commercial amounts outstanding in Portugal.

When to contact

When a commercial debt should be reviewed

When an invoice remains unpaid, timely legal intervention can help assess the most appropriate way to claim the outstanding amount.

Your company issued invoices that remain overdue and unpaid.

Services were provided or goods were delivered without full payment.

The client acknowledges the amount due but repeatedly delays payment.

There is a contract, proposal, purchase order or email exchange documenting the payment obligation.

There is a commercial relationship in Portugal that requires local and documented follow-up.

You need to assess whether formal contact, a payment order or court action should be considered.

Legal support

How we can assist with unpaid invoices and commercial debts

The review should focus on evidence of the commercial relationship, the overdue amount, existing communications and the best way to turn the available information into practical next steps.

Review of commercial documents

Assessment of contracts, proposals, invoices, purchase orders, emails and proof of delivery or provision of services.

Formal contact with the debtor

Preparation of appropriate communication to request payment, obtain a clear response or support subsequent steps.

Business-to-business debts

Support with claims arising from supplies, services, consulting, commercial contracts or B2B relationships.

Choice of the appropriate route

Assessment of whether a pre-litigation approach, payment order, court action or another route may be suitable in the specific case.

Documents useful to review an unpaid invoice

The clearer the initial documentation, the more focused the review of the debt and possible next steps can be.

  • Issued invoices and due dates
  • Contract, proposal, quote or purchase order
  • Proof of delivery of goods or provision of services
  • Emails, messages or communications about payment
  • Debtor identification details, address or registered office
  • Statement of account, if available
  • Proof of partial payments or promises to pay
  • Information on any dispute, complaint or return raised by the debtor

Debt collection should start with a practical review

Not every overdue invoice requires the same response. Before taking action, it is important to assess the strength of the evidence, the debtor’s position, the age of the debt and the route that is proportionate to the amount involved.

  • total amount due and invoice due dates;
  • existence of a contract, proposal or purchase order;
  • proof of delivery, performance or acceptance of the service;
  • responses, promises or silence from the debtor;
  • possibility of a structured pre-litigation approach;
  • suitability of a payment order, court action or another route.

How it works

A process focused on decision-making

01

Submission of commercial information

The creditor indicates the overdue amount, identifies the debtor and summarises the commercial relationship that gave rise to the debt.

02

Initial document review

Invoices, contracts, communications and other relevant elements are reviewed to understand the available evidence.

03

Assessment of possible routes

Formal contact, payment demand, negotiation, payment order, court action or another suitable route may be considered.

04

Next steps

After the review, the missing elements, need for consultation and most appropriate form of legal intervention can be identified.

Related services

Other debt recovery support

Debt recovery may involve different stages. These services help frame the situation, prepare the first step and identify the most appropriate route, always subject to review of the specific case.

FAQ

Common questions about unpaid invoices and commercial debts

What should I do when an invoice is not paid in Portugal?

The first step is to gather the invoice, contract or proposal, proof of service or delivery and communications with the debtor. These elements allow the appropriate route to claim payment to be assessed.

Which documents help with collecting a commercial debt?

Invoices, contracts, proposals, purchase orders, emails, messages, proof of delivery, statements of account and any acknowledgement or promise of payment are usually useful.

Can an unpaid invoice be handled without going to court?

In some cases, it may be appropriate to start with formal contact, a payment demand or negotiation. The suitability of that approach depends on the debtor’s behaviour, the documents available and the urgency of the case.

When might a payment order or court action be considered?

These routes may be reviewed where the debt is sufficiently documented, where the debtor does not respond or where pre-litigation steps do not move the matter forward. The choice depends on legal requirements and the evidence available.

What if the client acknowledges the debt but still does not pay?

An acknowledgement of debt or payment promises may be relevant elements. It should be assessed whether to formalise the position, request payment in writing or prepare the next route.

Can foreign companies collect unpaid invoices in Portugal?

Yes. Where the debtor is in Portugal or the commercial relationship has a relevant connection with Portugal, local support may be needed to review documents, communicate with the debtor and define the appropriate route.

How is the viability of collecting a commercial debt assessed?

The review considers the overdue amount, documentary evidence, debtor identification, existing communications, any dispute and the proportionate route for claiming payment.

Does submitting information automatically confirm a consultation or service?

No. Sending information allows an initial triage. A consultation or service depends on validation, availability and subsequent confirmation.

Do you have commercial invoices outstanding in Portugal?

Send the essential information about the debt, invoices, debtor and available documents. The team will review the request and indicate the appropriate next steps.